Privacy Policy
Last Updated: January 28, 2025
Introduction
Ward Design Center LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, and phone number
- Mailing address and property address
- Project details and preferences
- Payment information (processed securely through third-party providers)
- Communications and correspondence with us
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to inquiries and provide customer support
- Process transactions and send related information
- Send promotional communications (with your consent)
- Schedule consultations and appointments
- Comply with legal obligations
- Protect against fraudulent or illegal activity
SMS/Text Messaging
If you opt-in to receive SMS/text messages from Ward Design Center LLC, the following applies:
- Message and data rates may apply. Standard messaging rates from your wireless carrier may apply.
- Message frequency may vary based on your interactions with us and the services you request.
- To opt-out of SMS messages, reply STOP to any message you receive from us.
- For help, reply HELP to any message or contact us at Service@warddesigncenter.com.
- We will not share your phone number with third parties for marketing purposes.
Information Sharing
We may share your information with:
- Service Providers: Third parties who perform services on our behalf (e.g., payment processing, scheduling, email services)
- Business Partners: Suppliers and subcontractors involved in your project (with your consent)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where applicable
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Ward Design Center LLC
91-5431 Kapolei Pkwy, Kapolei, HI 96707
Phone: (808) 600-5065
Email: Service@warddesigncenter.com
